Support
Access all the services designed to make your production efficient and always keep it at the highest levels.
How can we help you?
We can offer you support in:
italiano, inglese, tedesco e spagnolo
We are at your disposal:
Mon – Fri: 8:00 – 12:00 | 13:00 – 17:00
Our telephone support is in real time
+39 0185 457115
Send an email with your technical support request.
How soon will the technician be with you
Our machines are the engine of our customers’ productivity. That’s why we strive every day to ensure fast and timely interventions at your location, ensuring efficient support anywhere in the world.
See the information below to find out how soon a technician will be at your location, based on your geographic area.
Europe
48 – 72 hours
North America
5-7 days
South America
5-7 days
Australia and Oceania
7-10 days
Asia
5-7 days
Africa
5-7 days
The intervention times indicated refer to assistance provided by a technician from the Italian parent company. If there is a Service Point in your country, the intervention times will be even faster.
Our Service Points present in: Spain, Portugal, UK, Czech Republic, France, Poland.
FANUC Support
All our machines equipped with FANUC CNCs can count on comprehensive support for Fanuc CNCs, motors, drives and PCs, provided directly by the many FANUC service points. With branches in 108 countries, we guarantee extensive and reliable service anywhere in the world.
TECHNOLOGY First is the extension of services for customers that offers you several advantages in the purchase of spare parts, tools, interventions and much more. *Available only in Italy
Scheduled
maintenance
Our preventive maintenance service is designed to ensure maximum efficiency and reliability of your machines over time. Through scheduled interventions and periodic checks, we prevent unexpected breakdowns and optimize performance, ensuring continuous and uninterrupted production.
Other services
Training courses
TECHNOLOGY Italiana offers its customers the opportunity to attend training and instruction courses at its premises for the correct use of the machine and / or related programming software. The courses can be arranged also at the customer’s home as needed.
Installations
Our staff is available to arrange the installation of your machine if you are buying used machinery directly from a third party.
We take care of all the delicate steps from unloading to fixing and commissioning.
The service is available both in Italy and abroad, wherever your machine is located.
Transfers
Our staff is available to organize the movement and re-installation of your machine in case of transfer. We take care of all the delicate phases from unloading to fixing and putting into service. The service is available both in Italy and abroad, wherever your machine is located. Contact us